The legal stuff,
in plain English.

1. The Agreement

"Crumb," "we," and "us" means the Crumb app and its operator, based in Pennsylvania, USA. "You" means the person using Crumb.

If you don't agree with these Terms, that's okay, but please don't use Crumb. Using the app means you accept them.

2. Who Can Use Crumb

You must be at least 13 years old to use Crumb. If you are between 13 and 17, you may only use Crumb with the consent of a parent or legal guardian who has reviewed these Terms.

You agree to give us accurate account information and to keep your login credentials to yourself. One person, one account. You're responsible for what happens under your account.

3. Health & Nutrition Disclaimer

This is the most important section, so we'll be direct.

Crumb provides automated estimates of calories and nutrition. These are approximations generated by AI, and they can be wrong. Crumb does not provide medical advice, nutritional counseling, or professional health services of any kind. Nothing in the app is intended to diagnose, treat, cure, or prevent any disease or health condition, and using Crumb does not create any professional or patient relationship between you and us.

Always consult a doctor, registered dietitian, or other licensed professional before making significant changes to your diet, especially if you have a medical condition, are pregnant or nursing, or have a history of disordered eating.

You agree that we are not liable for inaccuracies in calorie or nutrition estimates, food identification, or AI-generated insights, or for any decisions you make based on them.

4. Your Food Data

Your food logs are yours. You keep ownership of everything you put into Crumb.

So that the app can actually work, you grant us a limited license to store, process, and display your data for one purpose only: providing and improving the Crumb service for you. When you delete your data or your account, that license ends, as described in our Privacy Policy.

To be explicit about what we don't take: we do not claim any right to sell your data, share it with advertisers, or use your food logs and photos to train AI models. Some apps bury a clause like that in this exact section. We're not doing that.

5. Acceptable Use

Use Crumb as it's intended: to log and understand your food. You agree not to:

Hack, probe, disrupt, or overload the service, or access it by any automated means. Reverse engineer, decompile, or copy the app or its systems. Use Crumb for anything illegal or harmful, or to promote eating disorders or extreme dieting. Upload content that infringes someone else's rights. Resell or exploit the service commercially without our written permission.

The Community Guidelines explain the spirit of these rules. Violating them is a violation of these Terms.

6. Subscriptions & Billing

Crumb offers paid subscriptions, including a free trial. Payments are processed by Apple through your App Store account. We never see your payment details.

Subscriptions renew automatically, and free trials convert to paid subscriptions, unless you cancel at least 24 hours before the end of the current period. You can cancel anytime in your App Store subscription settings. Deleting the app does not cancel a subscription.

Refunds are handled by Apple under Apple's policies. We can't issue App Store refunds ourselves, but if something went wrong, email us and we'll point you in the right direction.

We may change subscription prices or features. If we do, the change applies at your next renewal, and Apple will notify you as their rules require.

7. Our Stuff

The Crumb app, its design, branding, code, and content (other than your data) belong to us and are protected by intellectual property laws. These Terms give you a personal, non-exclusive, non-transferable license to use the app. They don't transfer any ownership to you.

If you send us feedback or feature ideas, you agree we can use them freely, without owing you anything. We genuinely appreciate them all the same.

8. Third-Party Services

Crumb relies on third-party services to work, including Apple's platform services, cloud infrastructure, and AI providers, as described in our Privacy Policy. Those services have their own terms, and we're not responsible for them. If Crumb links to an external website or service, we're not responsible for that either.

9. Termination

You can stop using Crumb and delete your account at any time, right in the app.

We may suspend or terminate your account if you violate these Terms or the Community Guidelines, or if we're required to by law. Where it's reasonable to do so, we'll warn you first. If you think we got it wrong, email us and a human will review it.

Sections of these Terms that by their nature should survive termination (like the disclaimers, liability limits, and dispute terms) survive it.

10. "As Is" Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRUMB IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ESTIMATES WILL BE ACCURATE.

In plain English: we work hard to make Crumb great, but we can't promise perfection, and the law lets us say so.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, HEALTH OUTCOMES, OR LOST PROFITS, ARISING FROM YOUR USE OF CRUMB. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) $100 USD.

Some places don't allow certain liability limits, so parts of this section may not apply to you.

12. Indemnification

If your misuse of Crumb or your violation of these Terms causes someone to bring a claim against us, you agree to defend us and cover the resulting costs, including reasonable legal fees.

13. Disputes: Talk First, Then Arbitration

If you have a problem with Crumb, email us first at support@trackwithcrumb.com with "DISPUTE" in the subject line. We'll try in good faith to resolve it informally within 60 days. Honestly, this solves almost everything.

If we can't work it out, you and we agree to resolve any dispute through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. Arbitration can be conducted remotely or in the county where you live. Either of us may instead bring an individual claim in small claims court.

CLASS ACTION WAIVER: You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding.

You can opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms, with "ARBITRATION OPT-OUT" in the subject line and your account email in the body. Opting out doesn't affect any other part of these Terms.

14. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to its conflict of law rules. Any claims not subject to arbitration will be brought in the state or federal courts located in Pennsylvania.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we'll update the date at the top, and if the changes are significant we'll let you know in the app. Continuing to use Crumb after changes take effect means you accept the new Terms.

16. The Fine Print

If any part of these Terms turns out to be unenforceable, the rest still applies. If we don't enforce a provision right away, we're not waiving our right to enforce it later. These Terms, together with the Privacy Policy and Community Guidelines, are the entire agreement between you and us about Crumb. You can't transfer your rights under these Terms to anyone else; we may assign ours as part of a merger, acquisition, or sale of assets, consistent with the promises in our Privacy Policy.

17. Questions?

If anything here is unclear, email us at support@trackwithcrumb.com and a real human will explain what it means.